FLSA Status: Non-Exempt
Job Type: Part-Time
Shift: Day, Monday -Friday (Some Saturdays for Remote Sessions)
The successful candidate will involve reviewing electronic fingerprinting databases, performing on-site live scan fingerprinting to capture a person’s fingerprints to conduct non-criminal background checks and operating an Automated Fingerprint Identification System (AFIS). This position requires an attention to details when checking and submitting completed background check forms.
Duties:
•Operates the computerized Live Scan unit to collect electronic fingerprint scans andrelated demographic data from customers; obtains fingerprints using both ink method andelectronic data processing equipment.
•Visually screens inked fingerprints to determine whether they are sufficiently legible tofacilitate identification and a timely record check
•Maintains and compiles verification of accounting logs, collection of monetary fees,balancing daily receipts and other duties related to funds handling process
•The incumbent in this position will be performing fingerprint services and demographicdata collection for non-criminal justice purposes for the Criminal Justice InformationSystem (CJIS) - Central Repository
•Assist applicants with processing forms.
•Verify required documents.
•Perform biometrics processing to include capturing electronic fingerprints, photographs,and signatures. Proof and check work for accuracy and completeness and maintain a 98%efficiency rating for all processed forms.
•Provide the highest level of customer service to all applicants.
•Track processing time for each applicant.
•Safeguard all documents.
•Perform additional administrative duties as needed.
Requirements:
•Previous customer service experience and working with the public.
•Ability to work in a fast-paced environment.
•Effectively communicate orally and in writing.
Preferred Qualifications:
•Experience conducting applicant LiveScan fingerprinting for licensing and/oremployment.
•Experience using the Criminal Justice Information System (CJIS) central repository orthe Maryland Automated Fingerprint Identification System (AFIS).
Education:
•High School Diploma or equivalent
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